Privacy Policy
Mutso Entertainment we values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when you interact with our website, services, and platforms.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and other details you provide when contacting us, creating an account, or subscribing to updates.
Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.
Transaction Data: If you make purchases or payments, we may collect billing details necessary to process transactions securely.
2. How We Use Your Information
We use the information we collect to:
Provide and improve our services, including music distribution and licensing.
Respond to inquiries and offer customer support.
Send updates, promotions, and important notifications (you can opt out anytime).
Protect against fraud, unauthorized access, and other unlawful activities.
3. Sharing Your Information
We do not sell or rent your personal information. We may share information only with:
Service Providers who help us operate our website and services.
Legal Authorities when required by law or to protect our rights.
4. Data Security
We implement industry-standard measures to safeguard your information against unauthorized access, disclosure, or misuse. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt out of receiving marketing communications.
Request details about how your data is processed.
6. Cookies & Tracking
Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to block or delete cookies, though some features of the site may not function properly.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us.
Frequently asked questions
Here are some common questions about our company.
At the heart of Mutso Entertainment is music production and distribution. We provide artists with state-of-the-art recording, mixing, and mastering to create professional, high-quality tracks. Once the music is ready, we ensure it reaches audiences worldwide through seamless digital distribution across all major platforms — including Spotify, Apple Music, YouTube, Audiomack, and Boomplay.
Our mission is simple: help artists create, share, and grow through music that connects with listeners everywhere.
You can reach our customer support team by calling +254 754 297 726, filling out the contact form on our website, or opening a support ticket via your account. Our dedicated team is available 24/7 to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
Distribution is free. We only take a small commission from your earnings. Artist Keep
Payments are made via PayPal, M pesa or bank transfer. Set your details in the payout section
Log in to your account, go to Upload, and follow the steps to submit your track.
Royalties & Payments
At Mutso Entertainment, artists earn fairly from their music.
With our Standard Distribution, we take 15% of royalties to cover production, distribution, and promotion. You keep 85%.
If you prefer to keep 100% of your royalties, you can get in touch with out to our team to discuss a tailored arrangement.
💡 Payment Details:
Royalties are updated monthly with detailed reports for transparency.
A minimum withdrawal of $20 USD is required before payments can be issued.
💡 Please note: Royalties are paid out with a 3–4 month delay, as streaming platforms release earnings after processing. We’ll provide clear royalty reports so you can track your growth.